COMPANY POLICY
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING
THIS WEBSITE. All users of this site agree that access to and use of this site
are subject to the following terms and conditions and other applicable law. If
you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text,
graphics or code is copyrighted as a collective work under the United States
and other copyright laws, and is the property of Glamourtress. The collective
work includes works that are licensed to Glamourtress. Copyright 2003,
Glamourtress ALL RIGHTS RESERVED. Permission is granted to electronically copy
and print hard copy portions of this site for the sole purpose of placing an
order with Glamourtress or purchasing Glamourtress products. You may display
and, subject to any expressly stated restrictions or limitations relating to
specific material, download or print portions of the material from the
different areas of the site solely for your own non-commercial use, or to place
an order with Glamourtress or to purchase Glamourtress products. Any other use,
including but not limited to the reproduction, distribution, display or
transmission of the content of this site is strictly prohibited, unless
authorized by Glamourtress. You further agree not to change or delete any
proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Glamourtress used in the site
are trademarks or registered trademarks of Glamourtress
Warranty Disclaimer
This site and the materials and products on this site are provided "as
is" and without warranties of any kind, whether express or implied. To the
fullest extent permissible pursuant to applicable law, Glamourtress disclaims
all warranties, express or implied, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose and
non-infringement. Glamourtress does not represent or warrant that the functions
contained in the site will be uninterrupted or error-free, that the defects
will be corrected, or that this site or the server that makes the site
available are free of viruses or other harmful components. Glamourtress does
not make any warrantees or representations regarding the use of the materials
in this site in terms of their correctness, accuracy, adequacy, usefulness,
timeliness, reliability or otherwise. Some states do not permit limitations or
exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Glamourtress shall not be liable for any special or consequential damages that
result from the use of, or the inability to use, the materials on this site or
the performance of the products, even if Glamourtress has been advised of the
possibility of such damages. Applicable law may not allow the limitation of
exclusion of liability or incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Glamourtress product is mistakenly listed at an incorrect
price, Glamourtress reserves the right to refuse or cancel any orders placed
for product listed at the incorrect price. Glamourtress reserves the right to
refuse or cancel any such orders whether or not the order has been confirmed
and your credit card charged. If your credit card has already been charged for
the purchase and your order is cancelled, Glamourtress shall issue a credit to
your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site
and/or completing the registration or shopping process. These terms and
conditions, or any part of them, may be terminated by Glamourtress without
notice at any time, for any reason. The provisions relating to Copyrights,
Trademark, Disclaimer, Limitation of Liability, Indemnification and
Miscellaneous, shall survive any termination.
Notice
Glamourtress may deliver notice to you by means of e-mail, a general notice on
the site, or by other reliable method to the address you have provided to
Glamourtress.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the
state of Georgia, U.S.A., without regard to choice of law provisions, and
not by the 1980 U.N. Convention on contracts for the international sale of
goods. You agree that jurisdiction over and venue in any legal proceeding
directly or indirectly arising out of or relating to this site (including but not
limited to the purchase of Glamourtress products) shall be in the state or
federal courts located in Fulton County, Georgia. Any cause of action
or claim you may have with respect to the site (including but not limited to
the purchase of Glamourtress products) must be commenced within one (1) year
after the claim or cause of action arises. Glamourtress's failure to insist
upon or enforce strict performance of any provision of these terms and
conditions shall not be construed as a waiver of any provision or right.
Neither the course of conduct between the parties nor trade practice shall act
to modify any of these terms and conditions. Glamourtress may assign its rights
and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by
use of obscene or abusive language, is strictly forbidden. Impersonation of
others, including a Glamourtress or other licensed employee, host, or
representative, as well as other members or visitors on the site is prohibited.
You may not upload to, distribute, or otherwise publish through the site any
content which is libelous, defamatory, obscene, threatening, invasive of
privacy or publicity rights, abusive, illegal, or otherwise objectionable which
may constitute or encourage a criminal offense, violate the rights of any party
or which may otherwise give rise to liability or violate any law. You may not
upload commercial content on the site or use the site to solicit others to join
or become members of any other commercial online service or other organization.
Participation Disclaimer
Glamourtress does not and cannot review all communications and materials posted
to or created by users accessing the site, and is not in any manner responsible
for the content of these communications and materials. You acknowledge that by
providing you with the ability to view and distribute user-generated content on
the site, Glamourtress is merely acting as a passive conduit for such
distribution and is not undertaking any obligation or liability relating to any
contents or activities on the site. However, Glamourtress reserves the right to
block or remove communications or materials that it determines to be (a)
abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c)
in violation of a copyright, trademark or; other intellectual property right of
another or (d) offensive or otherwise unacceptable to Glamourtress in its sole
discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Glamourtress, its officers,
directors, employees, agents, licensors and suppliers (collectively the
"Service Providers") from and against all losses, expenses, damages
and costs, including reasonable attorneys' fees, resulting from any violation
of these terms and conditions or any activity related to your account
(including negligent or wrongful conduct) by you or any other person accessing
the site using your Internet account.
Hair
Color Chart Notice For Customers
The color chart shown on each hair product is only a
GUIDE for what the product will actually look like. Each company has their own
variation of the color i.e. 1, 27, 33. The color swatch shown on our site is
the general idea of what the color will be. If you are looking to be sure,
please email us at sales@glamourtress.com
to confirm the color.
Wrong Item
If you received wrong
item (color, length, item) please contact us within 5 business days of
receiving item(s) for us to investigate on the matter. We require you to take
picture of the wrong item and e-mail it to one of our customer care
representative to verify that you received wrong items. Once we verify that you
receive wrong item we will e-mail or fax you UPS pre-paid return label for you
to send the wrong item back to us. However, if you can't drop the item at UPS
store or UPS driver or if you are located in military installation or
international we ask you to mail the item back to us via USPS Priority mail and
enclose the receipt inside box for us to refund the shipping cost back to you.
1. We will ship out
correct item once we verify that you have mailed out the incorrect item back to
us
2. If you want to get
refunded, we will refund once we receive the item and inspect it for product
integrity.
3. If we don’t receive
the wrong item within 7 calendar days of you contacting us, we will void out
the UPS return label and reject the wrong item back to you.
Mail Theft Prevention
It is the customer's responsibility to receive the package(s) on the date of delivery. We are not responsible for the loss of the package that was confirmed as "delivered" by courier. If you don't have a secure place to receive packages, we recommend to do one of the followings to avoid being a victim of mail theft.
- Have your deliveries sent to your work(or leasing office etc).
- Rent a P.O. BOX to make sure your package stays secure at the post office.
- Ship your package to your place of work. Usually, USPS/UPS workers deliver the package the package to your office or front desk.
Third-Party Links
In an attempt to provide increased value to our visitors, Glamourtress may link
to sites operated by third parties. However, even if the third party is
affiliated with Glamourtress, Glamourtress has no control over these linked
sites, all of which have separate privacy and data collection practices,
independent of Glamourtress. These linked sites are only for your convenience
and therefore you access them at your own risk. Nonetheless, Glamourtress seeks
to protect the integrity of its web site and the links placed upon it and
therefore requests any feedback on not only its own site, but for sites it
links to as well (including if a specific link does not work).
Pay by Credit Card/Debit Card
Glamourtress.com requires that all payment by Credit and Debit cards must have the same
SHIPPING and BILLING address in order for us to process the payment; otherwise,
we will void the order for security reasons.
Please do not pay with Gift Cards/ Pre-Paid Cards / Reloadable CardsDue to errors with billing addresses with these type of cards, there are errors in this where you will receive an AVS mismatch error which the authorizations will not go through. Please just stick with credit/debit cards and PayPal.
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